1.How to declare?
We declare the value of each package under $2-$5.
2.Can i get a discount?
We have counpons that are available at our store only. You can go to our store to get it.
if you need a large quantity, please contact with us and we will offer you a better price.
3.What is your shipping method? If i want the goods quickly, how can i get it faster?
Normally we offer the China post register air mail.
It is very safe and takes about 9-45 days depending on the destination country.
There are other faster shipping options which may cost extra money. Check with us if you need.
4.If the customs stop my goods, what can i do?
In order to avoid Customs inspection, we will send your goods as small packages with a claimed value $2.
If Customs still hold back your goods. Do not worry! We will resend you a new package or give a full refund. We are responsible for customs clearance.
5.How can i contact with you? I want to ask you some questions.
Dear friend,there are 3 ways to contact us.
You can leave me a message under the order. We will answer you normally within 12-24 hours. This is the standard way of communication.(Recommend!)
You can send us a message through the contact now
You can send us a message through the chat now
6.What should i do?
If it is damaged when i receive
If i did not get my order
Please contact us, we will make a resend or a refund.
7.I want to give you a negative feedback!
Wait! No! My friend, please don’t!
If you have any questions about our goods or the service, please let us know. We promise we will make things right for your.
Giving negative feedback will NOT do any good to solve the problem.
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